For organizations that offer products and services on the Internet, live chat from the web site is a must. It is proven to enhance customer engagement, satisfaction and loyalty. QUIK Computing is one of the first companies to offer an open-source click to chat application – Ace Operator. Ace Operator comes with the features needed for running a full-fledged chat based customer support center. Ace Operator user interface comes in multiple languages and runs on mobile devices and smartphones. Ace Operator is a mature and stable software widely used by individuals and organizations around the world.
Using Ace Operator, at the click of a button, visitors to your web site can setup chat sessions with a pool of operators and get the help or the services they need. In addition to normal chat operations, operators can conference-in additional operators into a chat session, transfer a session to another operators and much more.
We have created a completely new web site for Ace Operator where we have added a lot of useful information including how to use it, install it and tips & tricks. Click here to visit the Ace Operator community site.
Learn about the core concepts behind Ace Operator – click here.
Learn more about where you can use Ace Operator – click here.
Learn about how to use Ace Operator – click here.